Customer experience is the key to today's business success. Hospitality Management Degrees' new infographics show how Apple Stores can outperform competitors by providing customers with five diamonds. According to the infographic, Apple's customer loyalty reached 90% in 2018. Prior to opening the company's first store, Apple achieved this goal through joint efforts in the customer experience department, and each new retail store continued to focus on it.
Source: www.hospitalitymanagementdegrees.net